Customer research, continuously
Create your first interview program.
Set the questions the business needs answered, capture approved brand context, and let the interviewer pursue specific evidence without drifting.
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Draft
Research objectives
What must this interview learn?
Interview rules
Stable defaults
Immutable guide version
No guide generated
Capture an approved context snapshot before generating.
Generate a modular guide from the program objectives and approved context.
Customer and Klaviyo audience
Select interview recipients
Customer and Klaviyo profiles are deduplicated by email. Unsubscribed or unpermissioned records remain excluded from sending.
0 matching
0 contactable
0 selected
| Select | Person | Source | Customer value | Email permission |
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0–0
Interview sessions
Live and recent
Select a session
Monitor transcript, objective coverage, consent, and connection health.
Operator console
Session
Video, interviewer audio, and the canonical transcript appear here as the backend acknowledges and processes them.
Takeover pauses autonomous moves; type the next question in the command bar.
Traceable evidence
Insights and exact customer language
Literal quotes remain visibly separate from AI summaries, inferences, and copy. Promotion requires an approved canonical span and current marketing rights.